Capacity
Capacity is a no-code automation tool aimed at enhancing customer support processes. It serves as a central hub that integrates with existing software, allowing for improved communication and task automation.
Use cases include providing quick access to a knowledge base for support agents, automating responses through chatbots, and managing helpdesk inquiries.
The platform is available for free.
Key features
- AI-powered functionality
Tags: workflow, automation, chat, chatbot, FAQ, Q&A