Kore.ai
Customer SupportFree
Kore.ai is a customer support platform that utilizes conversational AI to automate interactions in various sectors.
It provides virtual assistants that enhance both customer and employee experiences.
Use cases include automating customer service inquiries and streamlining internal processes.
The platform is available for free, making it accessible for organizations looking to improve efficiency in their support operations.
Key features
- ✅ Automates interactions
- ✅ Industry
- ✅ specific virtual assistants
- ✅ Range of products for different experiences
- ✅ Omni
- ✅ channel customer service tools
- ✅ Tools for agents
- ✅ Chat Bot experience optimization
- ✅ Support in English
- ✅ Japanese
- ✅ and Korean
- ✅ Separate solutions for customer and employee experience
- ✅ Provides use
- ✅ case specific solutions
- ✅ BankAssist for banking
Tags: Conversational AI, Customer Service, Virtual Assistants, Process Automation, Front-office Automation, Back-office Automation