Gorgias
Customer SupportFree
Gorgias is a customer support tool tailored for e-commerce businesses. It centralizes customer interactions from multiple channels, including email, social media, live chat, and SMS.
Gorgias enables businesses to automate responses to frequent inquiries, enhancing response times.
Additionally, it helps manage support tickets by prioritizing, assigning, and tagging them automatically.
The tool is offered for free, making it accessible for businesses looking to improve their customer support processes.
Key features
- ✅ E
- ✅ commerce specific
- ✅ All
- ✅ in
- ✅ one support inbox
- ✅ Multichannel customer service
- ✅ Integrated with popular e
- ✅ commerce platforms
- ✅ Automation features
- ✅ Instant resolutions
- ✅ Automated support ticket management
- ✅ Automatic return processing
- ✅ Auto
- ✅ sends tracking information
- ✅ Discount code generation
Tags: customer service, e-commerce, multichannel support, shopify, automation, BigCommerce