Desku
Customer SupportFree
Desku is a customer support tool that offers a free pricing model. It combines live chat, email, and social media interactions into one platform, making communication more efficient.
Use cases include managing customer inquiries for retail businesses, providing support in educational settings, and assisting non-profits.
Desku features shared inboxes, live chat capabilities, and an AI-driven knowledge base to help organizations improve their customer service operations.
Key features
- ✅ Unified communication platform
- ✅ Integrated live chat
- ✅ Email and social integration
- ✅ Customized solutions for industries
- ✅ Shared email inboxes
- ✅ Social media inboxes
- ✅ Customer knowledge base
- ✅ E
- ✅ commerce platform support
- ✅ Real
- ✅ time assistance
- ✅ Intuitive platform
- ✅ Ticket management
- ✅ Macros and views
- ✅ Ticket automation
Tags: customer, support, chat, chatbot, business, Q&A