Comments Analytics
Customer SupportFree
Comments Analytics is a customer support tool that helps businesses analyze customer feedback and sentiment from sources such as social media, videos, and product pages.
Use cases include understanding customer emotions, identifying key themes in feedback, and predicting customer needs.
The tool offers features like sentiment analysis and key phrase extraction.
Comments Analytics is available for free.
Key features
- ✅ Sentiment analysis capability
- ✅ Named entity recognition
- ✅ Key phrase extraction
- ✅ Predicts customers' needs
- ✅ No
- ✅ code text analytics
- ✅ Pre
- ✅ built models support
- ✅ Advanced NLP features
- ✅ Analysis support for 23 languages
- ✅ Multiple input comment options
- ✅ Google Chrome extension
- ✅ Supports csv/xlsx imports
- ✅ Real
- ✅ time scalability
Tags: customer, review, analysis, insights